About Us & Fees | Orange Sales & Lettings

Orange Sales and Lettings Ltd is an estate agency based in the North-East region of England.

Company founder David Lamb has been investing in property in the region for over 20 years, through many differing markets; investing in flips, BTLs, serviced accommodation, HMOs and commercial-to-residential conversions.

We at Orange carry very high standards in the level of service we provide to our valued customers. By taking care of your property as if it were our own investment, we believe we offer a superior standard of service throughout your association with us. We also believe that tenants deserve to reside in a safe, clean and comfortable environment and take every measure to ensure this is the case.

We have meticulous attention to detail and we work incredibly closely with our carefully vetted tenants to make sure that if, or when, you decide to sell on your property, that it will be in the very best condition to do so. We realise that for some landlords, a property portfolio can be hard to manage - as many of our overseas clients can attest to - but, by working with us, we can assure you of a seamless, professional lettings service that you can count on to manage your assets. We offer transparency and detailed financial recording using the most up-to-date software.

FEES

Sales

At Orange, we ensure high standards in the level of service we provide to our valued customers. We work with you in an open and transparent way. To sell your home with Orange Sales and Lettings costs a one-off payment of 1% of the achieved sale price to a minimum of £1,800 (inc VAT).

Our sales services include:

Valuation of your property – providing you with a fair and accurate valuation.
Guidance and advice regarding the sale of your property.
Standing out in your street with an Orange Sales and Lettings Sales board.
Marketing your property on the major property portals.

Active promotion of your home on social media.
Sale support with our viewings and sales support service.
Supporting the progression of your house sale.
Coordination of conveyancing.

Transparency and detailed financial reporting.

So, you understand what we offer and how much it costs, but why should you choose us?

Simple, experience.

Our company founder David Lamb has been investing in property over the last 20 years and has taken this experience into Orange Sales and Lettings. We manage and sell properties right across the Northeast of England. Our lettings side of the business means we have our finger on the pulse when it comes to the property market, as we deal with multiple tenants and landlords right across the region.

We pride ourselves in our work and act in the best interest of our clients.

Lettings and Management

Tenant-finder and set-up- £499 inc VAT

Includes;

Advertising and extensively marketing your property
Interviewing prospective tenants and completing extensive referencing, including; credit check, Right To Rent Check (this covers eligibility to rent in the UK), and employer and previous landlord character reference. Where necessary, additional security would be requested by means of a guarantor. In the case of a company, a full bank reference would be taken.
Preparing the tenancy agreement for you to gain protection of the relevant Rent and Housing Acts, and renewing the agreement where necessary at the end of the tenancy term.
Taking a deposit from your tenant and dealing with their deposit under the requirements of Tenancy Deposit Scheme until the end of the tenancy. At this point your property and contents have been checked for unfair wear and tear and handling any termination issues with your tenant and tenancy deposit scheme provider.
Collecting the monthly rent and paying over to you less any fees or expenses due or incurred for the period. Payments will be made by direct bank transfer and a detailed rent statement will be forwarded on to you, the landlord.
Arranging meter readings with service companies (principally electricity, gas and water) and advising them of the transfer of service contracts to your tenant at the beginning of each tenancy.

Inventory; £90 inc VAT- Digital inventory (move in and move out)

Management- 12% inc VAT

Rent collection
Regular photographic inspections reports of your property completed on a quarterly basis. (Responsibility for and management of an empty property is not normally included, and will only be carried out by special arrangement agreed in writing.
Making payments on behalf of you from rents received for costs in managing the property.
Collecting and forwarding your mail.
Ensuring all current licensing and compliance requirements are met.
Responding to all tenant quieries and concerns

Gas safety certificates arranged through us- £78 inc vat

EICR certificate arranged through us - £198 inc vat

EPC arranged by us- £108 inc vat

Installing Smoke alarms and Carbon Monoxide detectors- £36 inc vat - £90 inc vat per device, subject to landlord’s requirements.

Where the agent instructs and/or procures any contractor to provide maintenance or refurbishment works at the property, the agent may include a margin of up to 20% (inclusive of VAT) within the price quoted to the Landlord.

Tenant fees

We do not charge tenant fees.

We take a holding deposit of 1 week's rent as security when proceding with a tenant application but this is refundable should we choose not to progress with the application. The holding fee may be retained by us under certain conditions which are fully outlined prior to the holding deposit being taken.

Should you be successful in your application, we will take a security deposit of 5 weeks rent and this deposit will be held in the Deposit Protection Scheme. We will also take the first month'srent prior to move-in.

There will only be charges for the loss of a key or other security device of the housing”, “interest on late rent payments”, “Variation to tenancy”, “Tenants terminate a tenancy agreement before the end of a fixed term agreement or without giving required notice”.

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